About the service
To our managed leased lines we select devices from the leading brands of the world up to the terminal equipment of the customer. Routers, switches used by us are all tried facilities suitable for remote management, which provide guarantee for the continuity of service and for compatibility to any local network. Default location can be performed quickly and accurately by means of remote management thus the rather clumsy process of negotiation between service provider, integrator and IT specialist is considerably simpler. Special service tariffs are established depending on the installation endpoint and the technology applied, to be established upon a free on-site technical assessment.
Special service tariffs are established depending on the installation endpoint and the technology applied, to be established upon a free on-site technical assessment.
| The assumed availability is annual level | 99,5% |
| Practical availability is annual level | 99,9% |
| Starting of on-site trouble shooting | within 8 hours |
| Surveillance, remote management | 7x24 h |
| Helpdesk service | 7x24 h |
| Optional interfaces | Ethernet, G.703, X.21 |
When will I use?
From inquiry to connection service:
If there is no our built-up network, at the installation address:
- Inquiry online or by telephone or personally in the customer-service office
- Package deal selecting
- Technical measurement (~ 7 business days)
- Agreeing the final offer
- Contracting
- Network construction (~ 15-25 business days)
- The orders service connection and cable modem placement
