About the service
We provide to the service fix IP address domain, domain name registration, maintenance, and upon request full web and mail hosting service, through which our VPN and IP-Centrex services are accessible as options.
These accesses have specific rates depending on the installation endpoint to be established by free of charge site survey.
| The assumed availability is annual level | 99,5% |
| Practical availability is annual level | 99,9% |
| Starting of on-site trouble shooting | within 8 hours |
| Surveillance, remote management | 7x24 h |
| Helpdesk service | 7x24 h |
| Optional interfaces | Ethernet, G.703, X.21 |
When will I use?
From inquiry to connection service:
If we have a built-up network at the installation address:
- Inquiry online or by telephone or personally in the customer-service office
- Package deal selecting
- Ordering
- Making an appointment of connection
- The orders service connection and cable modem placement
If there is no our built-up network, at the installation address:
- Inquiry online or by telephone or personally in the customer-service office
- Package deal selecting
- Technical measurement (~ 7 business days)
- Agreeing the final offer
- Contracting
- Network construction (~ 15-25 business days)
- The orders service connection and cable modem placement

