Fiber Power Business 30+ Basic

From inquiry to connection service:

If we have a built-up network at the installation address:

1. Inquiry online or by telephone or personally in the customer-service office
2. Package deal selecting
3. Ordering
4. Making an appointment of connection
5. The orders service connection and cable modem placement

If there is no our built-up network, at the installation address:

1. Inquiry online or by telephone or personally in the customer-service office
2. Package deal selecting
3. Technical measurement (~ 7 business days)
4. Agreeing the final offer
5. Contracting
6. Network construction (~ 15-25 business days)
7. The orders service connection and cable modem placement

In case of claiming Domain

1. Make sure that your selected domain name can be allowed.
2. If the domain name is free, please fill out the request form for the domain and the Declaration concerning the domain settings, then send it back by post to our address.
3. The UPC Business starts the domain requesting
4. If domain registration is successful, we send out the user’s information by e-mail.
5. Registration

Web memory service (www.cegnev.hu)

Domain name
Domain is the specific name of a computer on the Internet to distinguish it from others. Domains are only labels that may be used instead of the IP addresses difficult to remember. E.g. something.hu

E-mail
Electronic correspondence that enables the user to forward written messages through the Internet. E-mail addresses may be specified by the service providers, e.g. kovacs.bela@upcmail.hu, or individual based on the domain name registered by the customer, e.g. kovacs.bela@kovacsbela.hu.

Webmail
E-mails can be reached not only through specific mail programs but through the websites appearing on the Internet as well. Correspondence can be managed in the same way as using the mail program on our home computer.

Fix IP
Computers registered on the Internet are marked by specific IP addresses so as they easily communicate with each other; find each other. Constant IP address can be set if required so as other computers on the internet always know where to connect if they wish to communicate with a specific computer.

Fair use policy
An overall agreement between Internet users on the everyday use of Internet accesses and the restrictions of use.

VoIP
Voice transmission through the Internet. A computer can send voice message to another computer in a digital form enabling two computers to communicate by telephone on the Internet.

Helpdesk
Customer service accessible for 24 hours each day to provide technical assistance.

Wifi
The popular name of a wide-spread standard for wireless microwave communication (WLAN).

Hotspot
Public, wireless Internet access point (WiFi).

VPN
Virtual private network. Computers on the Internet establish a confidential, closed data connection among each other for communication.

About the guaranteed download and upload speeds you can get more information in the “bandwidth smarty" or the current General Terms and Conditions. The special package prices are valid under a commitment to loyalty, as well as in case of special inquiry, we release the one-time charge of the service. The condition of the special order is corresponding transfer-technical, trunk and power capacity available at the place of establishment. The information is not comprehensive, so please if you have any further questions or about your orders, please contact our staff.

The subscriber takes cognizance, that in case of domain registration, the domain registration takes 17 days from the acceptance of the demand. The subscriber notices that obligation for payment is independently of the domain, the monthly subscription charge, which is in the present contract, exists from the service starting date. The subscriber notices that in case of domain transfer, the domain transfer takes within 4 days from fixation of the claim. The subscriber notices that obligation for payment is independently of this process, the monthly subscription charge, which is in the present contract, exists from the service starting date.